Privacy Policy
Protecting your data with transparency and care.
Introduction
Welcome to RageEdge AI Private Limited, operating under the domain rageedge.ai(“RageEdgeAI Private Limited,” “OSM5,” “we,” “our,” or “us”).
We build an ecosystem of AI-powered analytics and marketing tools that help businesses make data-driven decisions — including but not limited to User Intelligence, Campaign Navigator, Customer Segmentation, CDP, OSMSpeed, and Performance Analytics.
This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use our websites, dashboards, SDKs, APIs, browser extensions, integrations, or related services (collectively, the “Services”).
By using our Services, you consent to this Privacy Policy.
Data Collection
We gather essential data such as task activity, user preferences, interaction history, and device information to ensure the platform runs smoothly and delivers an optimized experience. Our data collection practices include logs of feature usage and error reports, which help us identify issues and improve the system. Personal data collected is always limited to what is necessary for delivering our core functionalities, and we avoid collecting any sensitive or unrelated information that could compromise user privacy.
Data Usage
Collected data is used solely to provide, maintain, and continuously improve our services. This includes customizing features to better match your workflows, ensuring reliable operation of the platform, and conducting performance analysis to identify and fix bugs. We do not sell or lease your data to third parties, and we never use it for unrelated marketing or promotional purposes outside of the services we offer.
Data Security
We implement advanced encryption technologies, secure servers, and regular security audits to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security protocols include multi-factor authentication, encrypted data storage, and intrusion detection systems that actively monitor potential threats and vulnerabilities.
User Rights
You have the right to access, update, correct, or delete your personal data at any time. These actions can be taken directly through your account settings or by reaching out to our support team. We strive to process requests promptly and transparently, and we are committed to empowering you with control over your data, in accordance with applicable privacy laws.
Policy Updates
We may revise this Privacy Policy periodically to reflect changes in our services, legal requirements, or industry standards. Whenever updates are made, we will notify users through in-app notifications, emails, or website banners. We encourage you to review the Privacy Policy regularly to stay informed about how we protect your information and uphold your privacy rights.
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