Complete customers, real intelligence
Unified Customer Data,
Instantly.
Customer Data Platform that automatically unifies every interaction across devices, channels, and touchpoints—giving you the complete customer story in one place.
Every Interaction, Device. One view.
Core Features
Automatic identity resolution connects anonymous sessions, known users, and cross-device behavior into unified customer profiles that update in real-time.
Individual Customer Deep Dive
Click any customer to see their complete behavioral profile, predictive scores, and recommended next actions all in one comprehensive view.
Individual Customer Deep Dive
Click any customer to see their complete behavioral profile, predictive scores, and recommended next actions all in one comprehensive view.
Individual Customer Deep Dive
Click any customer to see their complete behavioral profile, predictive scores, and recommended next actions all in one comprehensive view.
Past Purchases
Complete transaction history with product details, categories, brands, order values, and purchase intervals—revealing buying patterns and cross-sell opportunities.
Past Purchases
Complete transaction history with product details, categories, brands, order values, and purchase intervals—revealing buying patterns and cross-sell opportunities.
Past Purchases
Complete transaction history with product details, categories, brands, order values, and purchase intervals—revealing buying patterns and cross-sell opportunities.
Performance Context
See how site performance affects each customer's experience. Identify customers impacted by slow pages. Correlate performance issues with abandonment.
Performance Context
See how site performance affects each customer's experience. Identify customers impacted by slow pages. Correlate performance issues with abandonment.
Performance Context
See how site performance affects each customer's experience. Identify customers impacted by slow pages. Correlate performance issues with abandonment.
Campaign Attribution
Track which campaigns, channels, and messages each customer responded to. Measure campaign effectiveness at the individual customer level, not just aggregate metrics.
Campaign Attribution
Track which campaigns, channels, and messages each customer responded to. Measure campaign effectiveness at the individual customer level, not just aggregate metrics.
Campaign Attribution
Track which campaigns, channels, and messages each customer responded to. Measure campaign effectiveness at the individual customer level, not just aggregate metrics.
Your product deserves more than metrics.
Unify customer data to unlock advanced segmentation, behavioral intelligence, and predictive insights. Understand every customer, anticipate churn, and reveal new growth opportunities effortlessly.
Getting Started
Three Steps to Optimized Performance
Three Steps to Optimized Performance
Unlock powerful customer intelligence with automatic data collection that unifies users effortlessly across all devices, channels, and touchpoints. No complex setup, no infrastructure changes—just instant, actionable customer profiles.
Segment users effortlessly, instantly
Unlock actionable growth insights
AI dashboards update without refresh
01
Setup so simple, results so powerful.
Setup so simple.
Configure your data foundation
Link your customer touchpoints instantly
Connect your website and mobile apps
Integrate your Website/Mobile App with Commerce Inteligence
Create campagigns using our OSM5 Eco-System
Connect CRM and support systems with OSM5 Eco-System
Set privacy and compliance preferences
Generate your unique customer tracking ID
02
One Snippet Setup
Automatic Data Unification
Watch customer profiles build themselves
Identity resolution merges anonymous and known users
Cross-device tracking connects mobile, desktop, tablet sessions
Real-time profile updates as customers interact
Automatic behavioral data collection across all touchpoints
Zero manual configuration or data mapping
Profiles enrich themselves with every interaction
03
Smarter Decisions, Faster
Activate Complete Customer Intelligence
Turn unified data into action immediately
View 360° customer profiles with complete history
Access predictive scores (churn risk, next purchase, CLV)
Explore cross-product insights (performance, sessions, commerce)
Analyze individual customer deep-dives with recommendations
Segment customers automatically based on unified behavior
Export to campaigns, CRM, and marketing tools
Make decisions with single source of customer truth
Trigger actions based on complete customer context
☆
Value
Smarter Decisions, Faster
Immediate Value Delivery
Start understanding complete customers the moment you connect. Our automatic identity resolution and profile unification provide immediate visibility into cross-device behavior, purchase patterns, and engagement signals—no complex setup, coding, or manual data mapping required.
Your Data Stays Yours. Always.
Configure Based on Your Organization's Policies
Every organization has different approaches to user data and privacy. Our flexible system lets you set policies that align with your brand values, user expectations, and business goals—then adjust them anytime as your needs evolve.
Policy-Based Configuration
Set data collection rules based on your organization's guidelines
Trends & Patterns: Personalized or Anonymous
Analyze patterns anonymously or with context-rich signals.
Adaptive Settings
Change your approach anytime from your control panel
Organizational Benefits
✓ Accelerate revenue with complete customer journey intelligence
✓ Build user trust while getting the insights you need
✓ Comply with privacy regulations without sacrificing growth
✓ Make data collection decisions that align with your brand values
Your Data Stays Yours. Always.
Configure Based on Your Organization's Policies
Every organization has different approaches to user data and privacy. Our flexible system lets you set policies that align with your brand values, user expectations, and business goals—then adjust them anytime as your needs evolve.
Policy-Based Configuration
Set data collection rules based on your organization's guidelines
Trends & Patterns: Personalized or Anonymous
Analyze patterns anonymously or with context-rich signals.
Adaptive Settings
Change your approach anytime from your control panel
Organizational Benefits
✓ Accelerate revenue with complete customer journey intelligence
✓ Build user trust while getting the insights you need
✓ Comply with privacy regulations without sacrificing growth
✓ Make data collection decisions that align with your brand values
Your Data Stays Yours. Always.
Configure Based on Your Organization's Policies
Every organization has different approaches to user data and privacy. Our flexible system lets you set policies that align with your brand values, user expectations, and business goals—then adjust them anytime as your needs evolve.
Policy-Based Configuration
Set data collection rules based on your organization's guidelines
Trends & Patterns: Personalized or Anonymous
Analyze patterns anonymously or with context-rich signals.
Adaptive Settings
Change your approach anytime from your control panel
Organizational Benefits
✓ Accelerate revenue with complete customer journey intelligence
✓ Build user trust while getting the insights you need
✓ Comply with privacy regulations without sacrificing growth
✓ Make data collection decisions that align with your brand values
Prompt. Analyze. Execute.
Meet OSMGPT: Your AI Data Analyst
Ask questions in plain English. Get instant charts, reports, and actionable insights from across your entire data ecosystem.
Natural language queries across all products
Real-time data analysis
Learns your business context over time
Sharable insights with your team
Prompt. Analyze. Execute.
Meet OSMGPT: Your AI Data Analyst
Ask questions in plain English. Get instant charts, reports, and actionable insights from across your entire data ecosystem.
NLP queries across all products
Real-time data analysis
Adapts to your business over time.
Sharable insights with your team
Prompt. Analyze. Execute.
Meet OSMGPT: Your AI Data Analyst
Ask questions in plain English. Get instant charts, reports, and actionable insights from across your entire data ecosystem.
Natural language queries across all products
Real-time data analysis
Learns your business context over time
Sharable insights with your team
Collaboration & Sharing
Built for Teams. Not Just Individuals.
Built for Teams. Not Just Individuals.
Built for Teams. Not Just Individuals.
Invite teammates, assign roles, and collaborate across workspaces—without silos or analyst bottlenecks.
Workspaces for Every Function
Create workspaces for marketing, product, growth, or engineering—each with custom access controls.
Workspaces for Every Function
Create workspaces for marketing, product, growth, or engineering—each with custom access controls.
Workspaces for Every Function
Create workspaces for marketing, product, growth, or engineering—each with custom access controls.
Role-Based Access Control
Define precise roles like Viewer, Editor, Analyst, or Admin—then attach them to any workspace.
Role-Based Access Control
Define precise roles like Viewer, Editor, Analyst, or Admin—then attach them to any workspace.
Role-Based Access Control
Define precise roles like Viewer, Editor, Analyst, or Admin—then attach them to any workspace.
Invite Teammates Instantly
Add users with one click—no setup delays, no IT dependency, no onboarding bottlenecks.
Invite Teammates Instantly
Add users with one click—no setup delays, no IT dependency, no onboarding bottlenecks.
Invite Teammates Instantly
Add users with one click—no setup delays, no IT dependency, no onboarding bottlenecks.
Fine-Tuned Permissions
Control who sees what—down to dashboards, campaigns, and data streams.
Fine-Tuned Permissions
Control who sees what—down to dashboards, campaigns, and data streams.
Fine-Tuned Permissions
Control who sees what—down to dashboards, campaigns, and data streams.
Attach Roles to Workspaces
Assign roles per workspace, not per user—so teams stay aligned and secure.
Attach Roles to Workspaces
Assign roles per workspace, not per user—so teams stay aligned and secure.
Attach Roles to Workspaces
Assign roles per workspace, not per user—so teams stay aligned and secure.
No More Siloed Data
Share insights across functions—without duplicating dashboards or waiting on analysts.
No More Siloed Data
Share insights across functions—without duplicating dashboards or waiting on analysts.
No More Siloed Data
Share insights across functions—without duplicating dashboards or waiting on analysts.
Real user insights, privacy enabled
Use Cases
Smarter targeting, higher revenue
E-Commerce
E-commerce businesses struggle with fragmented customer data across analytics, email, commerce, and support systems—leading to generic experiences, missed personalization opportunities, and lost lifetime value. Without unified customer profiles, teams work with incomplete information, campaigns target based on partial truths, and high-value customers receive the same treatment as one-time buyers.
Smarter targeting, higher revenue
E-Commerce
E-commerce businesses struggle with fragmented customer data across analytics, email, commerce, and support systems—leading to generic experiences, missed personalization opportunities, and lost lifetime value. Without unified customer profiles, teams work with incomplete information, campaigns target based on partial truths, and high-value customers receive the same treatment as one-time buyers.
Smarter targeting, higher revenue
E-Commerce
E-commerce businesses struggle with fragmented customer data across analytics, email, commerce, and support systems—leading to generic experiences, missed personalization opportunities, and lost lifetime value. Without unified customer profiles, teams work with incomplete information, campaigns target based on partial truths, and high-value customers receive the same treatment as one-time buyers.
Precision leads, optimized campaigns
Marketing & Lead Generation
Explore how CDP transforms fragmented prospect interactions into unified lead profiles that drive qualified pipeline, prove marketing ROI, and accelerate revenue growth.
Precision leads, optimized campaigns
Marketing & Lead Generation
Explore how CDP transforms fragmented prospect interactions into unified lead profiles that drive qualified pipeline, prove marketing ROI, and accelerate revenue growth.
Precision leads, optimized campaigns
Marketing & Lead Generation
Explore how CDP transforms fragmented prospect interactions into unified lead profiles that drive qualified pipeline, prove marketing ROI, and accelerate revenue growth.
Engage audiences, increase retention
Media & Publishing
Explore how CDP unifies content consumption, engagement, and monetization data to drive editorial strategy, subscription growth, and advertising effectiveness.
Engage audiences, increase retention
Media & Publishing
Explore how CDP unifies content consumption, engagement, and monetization data to drive editorial strategy, subscription growth, and advertising effectiveness.
Engage audiences, increase retention
Media & Publishing
Explore how CDP unifies content consumption, engagement, and monetization data to drive editorial strategy, subscription growth, and advertising effectiveness.
Personalized learning, stronger outcomes
SaaS & Web Application
Explore how CDP transforms product analytics, engagement data, and customer interactions into unified profiles that drive product-led growth and retention.
Personalized learning, stronger outcomes
SaaS & Web Application
Explore how CDP transforms product analytics, engagement data, and customer interactions into unified profiles that drive product-led growth and retention.
Personalized learning, stronger outcomes
SaaS & Web Application
Explore how CDP transforms product analytics, engagement data, and customer interactions into unified profiles that drive product-led growth and retention.
Reduce churn, drive growth
Enterprise Websites / Apps
Explore how CDP delivers unified customer profiles at enterprise scale, powering personalization, analytics, and experiences across complex technology ecosystems.
Reduce churn, drive growth
Enterprise Websites / Apps
Explore how CDP delivers unified customer profiles at enterprise scale, powering personalization, analytics, and experiences across complex technology ecosystems.
Reduce churn, drive growth
Enterprise Websites / Apps
Explore how CDP delivers unified customer profiles at enterprise scale, powering personalization, analytics, and experiences across complex technology ecosystems.
Audience clarity, strategic growth
Healthcare And Medical
Explore how CDP unifies patient interactions into secure profiles that improve care coordination, engagement, and clinical outcomes while maintaining strict privacy standards.
Audience clarity, strategic growth
Healthcare And Medical
Explore how CDP unifies patient interactions into secure profiles that improve care coordination, engagement, and clinical outcomes while maintaining strict privacy standards.
Audience clarity, strategic growth
Healthcare And Medical
Explore how CDP unifies patient interactions into secure profiles that improve care coordination, engagement, and clinical outcomes while maintaining strict privacy standards.
From data gaps to revenue.
Turn Customer Data Into Growth and Measurable ROI
Turn Customer Data Into Growth and Measurable ROI
Every unified profile drives action that grows your business. Whether you're reducing churn, increasing customer lifetime value, or optimizing personalization, CDP connects customer intelligence directly to revenue outcomes you can measure.
Cost-Effective Solution
Session Replay is lightweight, efficient, and scales with your needs. You pay only for the sessions you record, with flexible plans designed for teams of all sizes. No heavy infrastructure, no hidden costs—just actionable insights at an affordable price.
Cost-Effective Solution
Session Replay is lightweight, efficient, and scales with your needs. You pay only for the sessions you record, with flexible plans designed for teams of all sizes. No heavy infrastructure, no hidden costs—just actionable insights at an affordable price.
Cost-Effective Solution
Session Replay is lightweight, efficient, and scales with your needs. You pay only for the sessions you record, with flexible plans designed for teams of all sizes. No heavy infrastructure, no hidden costs—just actionable insights at an affordable price.
Plug & Play Integrations. No Setup Delays.
Connects to Your Entire Tech Stack
30+ pre-built integrations. Custom connections via API. Zero* developer time required.
Plug & Play Integrations. No Setup Delays.
Connects to Your Entire Tech Stack
30+ pre-built integrations. Custom connections via API. Zero* developer time required.
Plug & Play Integrations. No Setup Delays.
Connects to Your Entire Tech Stack
30+ pre-built integrations. Custom connections via API. Zero* developer time required.
Know every customer. Win every opportunity.
Stop marketing to fragmented data. Start building relationships with complete customers.
Know every customer. Win every opportunity.
Stop marketing to fragmented data. Start building relationships with complete customers.
Know every customer. Win every opportunity.
Stop marketing to fragmented data. Start building relationships with complete customers.