See through your users’ eyes
Replay Every Moment
That Matters
Watch real user sessions to uncover frustration, confusion and delight. Identify UX issues, boost conversions, and improve experiences based on real behavior—not assumptions.
Every Interaction, Device. One complete view.
Core Features
Session Replay shows real user interactions, helping you spot UX issues, validate designs, boost conversions, and guide customers to quick resolutions.
Full Session Replay
Deploying session replay has never been easier. Simply add a small JavaScript snippet to your website, and start capturing user sessions with a single API call.
Full Session Replay
Deploying session replay has never been easier. Simply add a small JavaScript snippet to your website, and start capturing user sessions with a single API call.
Full Session Replay
Deploying session replay has never been easier. Simply add a small JavaScript snippet to your website, and start capturing user sessions with a single API call.
Smart Activity Management
Session Replay intelligently tracks when users are active. Recording automatically pauses when a user switches tabs or windows, preventing unnecessary data capture, and seamlessly resumes when the session becomes active again.
Smart Activity Management
Session Replay intelligently tracks when users are active. Recording automatically pauses when a user switches tabs or windows, preventing unnecessary data capture, and seamlessly resumes when the session becomes active again.
Smart Activity Management
Session Replay intelligently tracks when users are active. Recording automatically pauses when a user switches tabs or windows, preventing unnecessary data capture, and seamlessly resumes when the session becomes active again.
Session & User Tagging
Every session is automatically linked to the current user or anonymous visitor, providing full context for analysis. This helps teams understand individual behavior, track key actions, and identify patterns across sessions, enabling more accurate UX improvements and conversion optimizations.
Session & User Tagging
Every session is automatically linked to the current user or anonymous visitor, providing full context for analysis. This helps teams understand individual behavior, track key actions, and identify patterns across sessions, enabling more accurate UX improvements and conversion optimizations.
Session & User Tagging
Every session is automatically linked to the current user or anonymous visitor, providing full context for analysis. This helps teams understand individual behavior, track key actions, and identify patterns across sessions, enabling more accurate UX improvements and conversion optimizations.
Automatic Privacy Protection
User privacy is built-in by default. Passwords, hidden fields, credit card numbers, and other sensitive information are automatically excluded from recording, giving you peace of mind while still capturing authentic user behavior.
Automatic Privacy Protection
User privacy is built-in by default. Passwords, hidden fields, credit card numbers, and other sensitive information are automatically excluded from recording, giving you peace of mind while still capturing authentic user behavior.
Automatic Privacy Protection
User privacy is built-in by default. Passwords, hidden fields, credit card numbers, and other sensitive information are automatically excluded from recording, giving you peace of mind while still capturing authentic user behavior.
Every session tells a story
Watch real user sessions to experience the full journey behind every click, scroll, and interaction. Instantly spot friction points, confusion, and moments of delight that impact conversions. Use clear, real-world insights to improve UX and confidently validate product decisions.
Getting Started
Three Steps to Optimized Performance
Three Steps to Optimized Performance
Unlock powerful customer intelligence with automatic data collection that unifies users effortlessly across all devices, channels, and touchpoints. No complex setup, no infrastructure changes—just instant, actionable customer profiles.
Segment users effortlessly, instantly
Unlock actionable growth insights
Real-Time Dashboards
01
Setup so simple, results so powerful.
Setup so simple.
Create Your Tracking Code
Set your privacy preferences
Add app or website details
Choose metrics aligned with goals
Select your integration method
Configure policies for compliance
Generate your unique ID
02
One Snippet Setup
Add To Your Website
Simple one-time setup across your entire site
Copy and paste a small JS snippet to get started.
Works with any website platform or framework.
Session Replay tracking starts automatically on all pages based on your configuration.
No performance impact and fully cookie-less.
Enable or disable session tracking anytime from the admin panel.
Track only registered users, anonymous visitors, or specific segments.
Automatic pause and resume when users switch tabs or windows.
03
Configure Recording Rules
Smarter Decisions, Faster
Start Making Better Decisions
Turn sessions into insights immediately
Browse recorded sessions by user, date, or behavior
Watch complete user journeys with all interactions
Identify friction points causing abandonment
Validate fixes by watching before/after sessions
Share session recordings with team members
Tag sessions to users or specific events automatically
Filter by conversion events, errors, or specific pages
Export insights to improve product decisions
☆
Value
Smarter Decisions, Faster
Immediate Value Delivery
Start recording real user sessions instantly with a lightweight JS snippet—no setup headaches. Capture every click, scroll, and interaction to gain immediate insights into UX challenges, support roadblocks, and bugs. Empower your team to resolve issues faster, debug with precision, and make smarter decisions based on real user behavior.
Your Data Stays Yours. Always.
Configure Based on Your Organization's Policies
Every organization has different approaches to user data and privacy. Our flexible system lets you set policies that align with your brand values, user expectations, and business goals—then adjust them anytime as your needs evolve.
Policy-Based Configuration
Set data collection rules based on your organization's guidelines
Trends & Patterns: Personalized or Anonymous
Analyze patterns anonymously or with context-rich signals.
Adaptive Settings
Change your approach anytime from your control panel
Organizational Benefits
✓ Accelerate revenue with complete customer journey intelligence
✓ Build user trust while getting the insights you need
✓ Comply with privacy regulations without sacrificing growth
✓ Make data collection decisions that align with your brand values
Your Data Stays Yours. Always.
Configure Based on Your Organization's Policies
Every organization has different approaches to user data and privacy. Our flexible system lets you set policies that align with your brand values, user expectations, and business goals—then adjust them anytime as your needs evolve.
Policy-Based Configuration
Set data collection rules based on your organization's guidelines
Trends & Patterns: Personalized or Anonymous
Analyze patterns anonymously or with context-rich signals.
Adaptive Settings
Change your approach anytime from your control panel
Organizational Benefits
✓ Accelerate revenue with complete customer journey intelligence
✓ Build user trust while getting the insights you need
✓ Comply with privacy regulations without sacrificing growth
✓ Make data collection decisions that align with your brand values
Your Data Stays Yours. Always.
Configure Based on Your Organization's Policies
Every organization has different approaches to user data and privacy. Our flexible system lets you set policies that align with your brand values, user expectations, and business goals—then adjust them anytime as your needs evolve.
Policy-Based Configuration
Set data collection rules based on your organization's guidelines
Trends & Patterns: Personalized or Anonymous
Analyze patterns anonymously or with context-rich signals.
Adaptive Settings
Change your approach anytime from your control panel
Organizational Benefits
✓ Accelerate revenue with complete customer journey intelligence
✓ Build user trust while getting the insights you need
✓ Comply with privacy regulations without sacrificing growth
✓ Make data collection decisions that align with your brand values
Prompt. Analyze. Execute.
Meet OSMGPT: Your AI Data Analyst
Ask questions in plain English. Get instant charts, reports, and actionable insights from across your entire data ecosystem.
Natural language queries across all products
Real-time data analysis
Learns your business context over time
Sharable insights with your team
Prompt. Analyze. Execute.
Meet OSMGPT: Your AI Data Analyst
Ask questions in plain English. Get instant charts, reports, and actionable insights from across your entire data ecosystem.
NLP queries across all products
Real-time data analysis
Adapts to your business over time.
Sharable insights with your team
Prompt. Analyze. Execute.
Meet OSMGPT: Your AI Data Analyst
Ask questions in plain English. Get instant charts, reports, and actionable insights from across your entire data ecosystem.
Natural language queries across all products
Real-time data analysis
Learns your business context over time
Sharable insights with your team
Collaboration & Sharing
Built for Teams. Not Just Individuals.
Built for Teams. Not Just Individuals.
Built for Teams. Not Just Individuals.
Invite teammates, assign roles, and collaborate across workspaces—without silos or analyst bottlenecks.
Workspaces for Every Function
Create workspaces for marketing, product, growth, or engineering—each with custom access controls.
Workspaces for Every Function
Create workspaces for marketing, product, growth, or engineering—each with custom access controls.
Workspaces for Every Function
Create workspaces for marketing, product, growth, or engineering—each with custom access controls.
Role-Based Access Control
Define precise roles like Viewer, Editor, Analyst, or Admin—then attach them to any workspace.
Role-Based Access Control
Define precise roles like Viewer, Editor, Analyst, or Admin—then attach them to any workspace.
Role-Based Access Control
Define precise roles like Viewer, Editor, Analyst, or Admin—then attach them to any workspace.
Invite Teammates Instantly
Add users with one click—no setup delays, no IT dependency, no onboarding bottlenecks.
Invite Teammates Instantly
Add users with one click—no setup delays, no IT dependency, no onboarding bottlenecks.
Invite Teammates Instantly
Add users with one click—no setup delays, no IT dependency, no onboarding bottlenecks.
Fine-Tuned Permissions
Control who sees what—down to dashboards, campaigns, and data streams.
Fine-Tuned Permissions
Control who sees what—down to dashboards, campaigns, and data streams.
Fine-Tuned Permissions
Control who sees what—down to dashboards, campaigns, and data streams.
Attach Roles to Workspaces
Assign roles per workspace, not per user—so teams stay aligned and secure.
Attach Roles to Workspaces
Assign roles per workspace, not per user—so teams stay aligned and secure.
Attach Roles to Workspaces
Assign roles per workspace, not per user—so teams stay aligned and secure.
No More Siloed Data
Share insights across functions—without duplicating dashboards or waiting on analysts.
No More Siloed Data
Share insights across functions—without duplicating dashboards or waiting on analysts.
No More Siloed Data
Share insights across functions—without duplicating dashboards or waiting on analysts.
Real user insights, privacy enabled
Use Cases
Smarter targeting, higher revenue
Product Teams
Watch how users interact with features. See where they struggle, get confused, or delight. Make product decisions based on actual usage, not assumptions or surveys.
Smarter targeting, higher revenue
Product Teams
Watch how users interact with features. See where they struggle, get confused, or delight. Make product decisions based on actual usage, not assumptions or surveys.
Smarter targeting, higher revenue
Product Teams
Watch how users interact with features. See where they struggle, get confused, or delight. Make product decisions based on actual usage, not assumptions or surveys.
Precision leads, optimized campaigns
UX/Design Teams
Validate design decisions by watching real user behavior. Identify friction points, confusion moments, and usability issues before they impact conversions.
Precision leads, optimized campaigns
UX/Design Teams
Validate design decisions by watching real user behavior. Identify friction points, confusion moments, and usability issues before they impact conversions.
Precision leads, optimized campaigns
UX/Design Teams
Validate design decisions by watching real user behavior. Identify friction points, confusion moments, and usability issues before they impact conversions.
Engage audiences, increase retention
Customer Support
See exactly what customers experienced before they contacted support. Reproduce issues faster, troubleshoot with context, and resolve problems efficiently.
Engage audiences, increase retention
Customer Support
See exactly what customers experienced before they contacted support. Reproduce issues faster, troubleshoot with context, and resolve problems efficiently.
Engage audiences, increase retention
Customer Support
See exactly what customers experienced before they contacted support. Reproduce issues faster, troubleshoot with context, and resolve problems efficiently.
Personalized learning, stronger outcomes
Marketing Teams
See exactly what customers experienced before they contacted support. Reproduce issues faster, troubleshoot with context, and resolve problems efficiently.
Personalized learning, stronger outcomes
Marketing Teams
See exactly what customers experienced before they contacted support. Reproduce issues faster, troubleshoot with context, and resolve problems efficiently.
Personalized learning, stronger outcomes
Marketing Teams
See exactly what customers experienced before they contacted support. Reproduce issues faster, troubleshoot with context, and resolve problems efficiently.
Reduce churn, drive growth
Engineering Teams
Debug issues with complete user context. See the exact steps that triggered errors, reproduce bugs reliably, and validate fixes with real sessions.
Reduce churn, drive growth
Engineering Teams
Debug issues with complete user context. See the exact steps that triggered errors, reproduce bugs reliably, and validate fixes with real sessions.
Reduce churn, drive growth
Engineering Teams
Debug issues with complete user context. See the exact steps that triggered errors, reproduce bugs reliably, and validate fixes with real sessions.
Audience clarity, strategic growth
Conversion Optimization
Identify why users abandon forms, carts, or checkout flows. Watch session recordings to understand friction points and test improvements.
Audience clarity, strategic growth
Conversion Optimization
Identify why users abandon forms, carts, or checkout flows. Watch session recordings to understand friction points and test improvements.
Audience clarity, strategic growth
Conversion Optimization
Identify why users abandon forms, carts, or checkout flows. Watch session recordings to understand friction points and test improvements.
Real Insights. Real Impact.
Unlock Tangible Business Impact with Session Replay
Unlock Tangible Business Impact with Session Replay
Stop guessing and start measuring. Every session replay uncovers actionable insights that directly improve conversions, reduce support costs, and optimize UX.
Cost-Effective Solution
Session Replay is lightweight, efficient, and scales with your needs. You pay only for the sessions you record, with flexible plans designed for teams of all sizes. No heavy infrastructure, no hidden costs—just actionable insights at an affordable price.
Cost-Effective Solution
Session Replay is lightweight, efficient, and scales with your needs. You pay only for the sessions you record, with flexible plans designed for teams of all sizes. No heavy infrastructure, no hidden costs—just actionable insights at an affordable price.
Cost-Effective Solution
Session Replay is lightweight, efficient, and scales with your needs. You pay only for the sessions you record, with flexible plans designed for teams of all sizes. No heavy infrastructure, no hidden costs—just actionable insights at an affordable price.
Integration and Compatibility
Seamless Implementation
Add session replay to your website in minutes. Session Replay automatically tracks user interactions, pauses when tabs are inactive, resumes when they return, and tags sessions to users or events—providing full visibility without complex setup, code changes, or performance impact.
Under 15KB compressed JS footprint
Async loading with 0 render blocking
Compatible with all major frameworks
Instant data collection and reporting
Integration and Compatibility
Seamless Implementation
Add session replay to your website in minutes. Session Replay automatically tracks user interactions, pauses when tabs are inactive, resumes when they return, and tags sessions to users or events—providing full visibility without complex setup, code changes, or performance impact.
Under 15KB compressed JS footprint
Async loading with 0 render blocking
Compatible with all major frameworks
Instant data collection and reporting
Integration and Compatibility
Seamless Implementation
Add session replay to your website in minutes. Session Replay automatically tracks user interactions, pauses when tabs are inactive, resumes when they return, and tags sessions to users or events—providing full visibility without complex setup, code changes, or performance impact.
Under 15KB compressed JS footprint
Async loading with 0 render blocking
Compatible with all major frameworks
Instant data collection and reporting
See what your users see. Fix what frustrates them.
Turn every session into actionable insights with privacy-first, cookie-less recording and developer-friendly controls. Configure, track, and optimize in real-time improving user experience and boosting conversions without impacting performance.
See what your users see. Fix what frustrates them.
Turn every session into actionable insights with privacy-first, cookie-less recording and developer-friendly controls. Configure, track, and optimize in real-time improving user experience and boosting conversions without impacting performance.
See what your users see. Fix what frustrates them.
Turn every session into actionable insights with privacy-first, cookie-less recording and developer-friendly controls. Configure, track, and optimize in real-time improving user experience and boosting conversions without impacting performance.